Abstract
Public institutions worldwide face mounting pressure to reform, yet organizational change initiatives in civil administration frequently fail owing to employee resistance, weak leadership, and low relatability. This empirical paper investigates whether military leadership principles mission command, disciplined initiative, unity of effort, command responsibility, and servant command can be integrated into civil administration to enhance the relatability and success of organizational change. The study adopts a sequential explanatory mixed-methods design combining a structured survey of 240 public-sector employees across 12 institutions with semi-structured interviews of 30 senior administrators. Five constructs mission clarity, trust in leadership, decentralized empowerment, accountability, and resilience were operationalized and measured on a five-point Likert scale, and data were analyzed using descriptive statistics, correlation, and multiple regression. Findings reveal that institut