Abstract
Artificial Intelligence (AI) is increasingly transforming retail risk management by enabling organizations to identify emerging risks, analyze complex data, automate decision-making, and strengthen operational resilience. However, the growing dependence on AI also introduces challenges related to data quality, cybersecurity, algorithmic bias, privacy, transparency, and stakeholder trust. This research paper develops a strategic framework for integrating AI into retail risk management to enhance business continuity, trust, and operational resilience. The study adopts a theoretical and conceptual approach by synthesizing insights from existing literature on artificial intelligence, retail risk management, business continuity, operational resilience, cybersecurity, and responsible AI governance. The proposed framework examines how AI-enabled capabilities, including predictive analytics, real-time risk monitoring, intelligent anomaly detection, automated response mechanisms, and scenario-b